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Tourism may be defined as the science, art and business of attracting and transporting people, accommodating them, and catering to their needs and wants. As an industry, tourism is a dynamic, evolving, consumer-driven force.
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She has to 3) confess, though, that when she was younger she really enjoyed the noisy atmosphere and activity. Now, however, she feels rather 4) tired of all this and all she wants to do while on holiday is relax. She says that in this way she can 5) focus her attention on her thoughts and her writing. “It’s as if I have an 6) extreme need for peace and quiet,” Helen says. She doesn’t even mind being alone, 7) isolated from the rest of the world for some time. At first, some of her friends were extremely surprised by the change they saw in her and could hardly believe it was the same person. Nevertheless, 8) over time, they have come to understand and accept it.
7. Fill in each gap with one word only.
Since its invention in the late 1970’s, the mountain bike (1) ……… become incredibly popular. Its attractions (2) ……… obvious: mountain biking combines the excitement of a fast sport (3) ……… the perfect excuse to get (4) ……… and really enjoy the countryside.
Mountain biking (5) ……… invented in California in the 1970’s by people looking (6) ……… a new thrill. They took traditional bicycles and started trying to find ways of making them strong (7) ……… to take off the roads and into the countryside. At (8) …….., mountain biking was only a downhill sport, but (9) ……… the sport developed, people began making the bikes lighter and fitting them with more gears, allowing them to ridden uphill as (10) ……….
Some environmentalists claim that careless cyclists (11) ……… destroying the countryside, and want to see the sport banned. This could (12) ……… avoided by creating marked tracks for the cyclists to use, and making (13) ……… that they do not just cycle anywhere. Then perhaps the sport could continue to grow (14) ……… affecting the numerous others (15) ……… enjoy the outdoors as well.
8. Rewrite these suggestions using the word in brackets.
1 Shall we go out to the new Italian restaurant? (Why)
2 Let’s set up a meeting to discuss this. ( How)
3 What about finishing this off tomorrow? (Shell)
4 Why don’t we have a word with the boss? (Let’s)
5 Shall we send them another email? (What)
9. Complete the sentences by putting the verbs in brackets into the first conditional or the second conditional.
1 If ……… (be) you, I ……… (ring) them and see what’s happened to the order.
2 I’m worried that unless sales ……… (improve), they ……… (close) the factory.
3 I’ve had a long career in the law, but if I ……… (have) the chance to start all over again, I ……… (study) medicine.
4 Take the receipt with you – if you ……… ( not / have) one, they ……… (not / give) you your money back.
5 What products ……… (you / develop) if you ……… (be) the head of a company like Microsoft?
10. Complete the text. Put the verbs in brackets into the infinitive or the –ing form.
After 1) ………… (leave) university in 1986, Luis Miguel knew that he wanted a career in travel. However, before 2) ……… (start) his own business, he got a job with a local travel firm, where he quickly learned how 3) ……… (operate) a small agency. A year later, he left 4) ……… (set up) his own company, Travelextra, which grew rapidly by 5) ……… (concentrate) on giving excellent value and top class customer service.
11. Complete the following sentences with a relative pronoun. Sometimes there is more than one correct answer.
1 I have to share an office with a colleague ……… smokes.
2 Passengers without a valid visa will be sent back to the country from ……… they have come.
3 Do you have the number of that hotel ……… Mrs Serdar is staying?
4 What was the name of that man ……… came in yesterday?
5 Manuel’s father, ……… set up the company in 1965, has handed control to his son.
6 can you find out what has happened to the shipment ……… we sent them?
7 We need a translator ……… mother tongue is Icelandic.
8 In 1987 he moved to Seoul, ……… he set up the Asia division.
9 ……… I am looking for is a job with more responsibility.
10 Please show Mr Kiedrowski to the room ……… they are holding the meeting in.
12. Complete the sentences with a suitable word.
1 Mr Salepcioglu is very keen on the venture, but I’m not sure that I agree …….. him.
2 The correct mixture consists ……… 25 parts of petrol to one part of oil.
3 I may be able to come on Friday – it depends ……… how work goes this week.
4 You can always rely ……… Laura for good advise.
5 How much do you pay ……… electricity per quarter?
WRITING PRACTICE
First jobs, CVs, and key data
As you near the end of your final year of study, it is a good idea to email your CV to companies that you are interested in working for. Most major companies have a section on their website called “Work for us” or similar. Use this to obtain the email address of the Human Resources Manager.
1 Look at Sara’s email.
1) Where did Sara study?
2) Which sector of tourism is she interested in working in?
3) Why does she say “When I finish…” instead of “if I finish…’?
4) Why does she indicate when she is available for interview?
Dear Sir / Madam
I am a final year student of Leisure and Tourism Management at the Bologna Institute of Tourism in Italy. When I finish my studies and qualify next June, I will be looking for a position in the hotel and accommodation sector. Your company has a very good reputation in this sector, and because of this I am very keen to be able to work for the Qualstar Hotel group.
Please find attached my CV and key data. I am available for interview at any time after May. I look forward to hearing from you regarding any suitable posts.
With kind regards
Sara Baldini
2 Look at Sara’s CV.
1) What has she been studying?
2) Which area of hotel and accommodation work attracts her most?
3) What key experience does she offer in this area?
3 Think about yourself.
1) What is your basic experience in tourism in general?
2) Which sector of the tourism industry are you most interested in?
4 Use your answers to ex. 3 and your current CV.
Prepare
1) a key data section for your CV. Make the key data specific to the sector you are most interested in.
2) a covering email addressed to the HR department of a company you would like to work for.
Sara Baldini
Via dela Cima, 6, 5B
Prata 6709
Italy
Tel: +39 1709 543217
Mobile: + 39 708 456798
Email: sara912@yahoo.co.it
KEY DATA
I am a final year undergraduate in Tourism Management. After three years’ university studies, I am able to offer good basic knowledge of all sectors of the industry, although I have developed a special interest in hotel and accommodation services. I gained significant experience in front office management practices during my work placements. I am trained in the use of both Amadeus and Fidelio Front Office Manager, and in my last work placement I took responsibility for managing the hotel’s front office. I can contribute to the success of a front office because I enjoy working in a team, although I am able to work under my own initiative when necessary.
EDUCATION
2007 – 2010 Instituto di Prata di Turismo, Prata, Italy
Diploma en Turismo
Expected grade: Pass with merit
PROFESSIONAL EXPERIENCE
2009
………………………………………………………………………………
Затверджено на засіданні кафедри ІМПС 12 січня 2010 р. пр. № 1